1. General & Commercial Liability Disclaimer

  • General Informational Purpose: Shaurya Healthcare Pvt. Ltd. operates as a commercial merchant exporter, B2B trader, and e-commerce distributor of general consumer goods, lifestyle utilities, home organization products, and general merchandise. All product descriptions, specifications, images, and promotional materials displayed on this website are provided strictly for general commercial and informational purposes.
  • Product Representations: While we make every effort to display product dimensions, colors, and material attributes with absolute accuracy, final goods received may feature minor variations due to manufacturing batches or digital display settings.
  • Limitation of Reliance: The user assumes all responsibility and risk for the use of any products purchased from this platform. Shaurya Healthcare Pvt. Ltd. expressly disclaims all liability for incidental or consequential damages resulting from the standard use, wear-and-tear, or handling of any products sold.

2. Standard Consumer Goods “As-Is” Warranty & Manufacturer Liability

  • As-Is Sales: All products are listed, marketed, and sold on an “As-Is” and “As-Available” basis without any express or implied warranties of merchantability or fitness for a particular custom purpose, beyond standard consumer goods protections under applicable mercantile law.
  • Manufacturer Indemnity: Any claims regarding manufacturing faults, structural material defects, or structural failures must be directed solely to the respective third-party manufacturer of the item. Shaurya Healthcare Pvt. Ltd. functions exclusively as a distribution and trading entity and shall be held entirely immune from any product liability claims originating at the manufacturing source.

3. Strict Anti-Refund & Return Policy (E-Commerce Protection)

  • Finality of Sale: To optimize supply chain efficiency and maintain highly competitive pricing, Shaurya Healthcare Pvt. Ltd. enforces a strict Non-Returnable, Non-Exchangeable, and Non-Refundable policy on all successful checkouts once an order has left our fulfillment facilities.
  • Exceptions for Transit Damage: A replacement or store credit will only be evaluated if an item arrives completely structurally broken, missing essential components, or if an incorrect SKU was dispatched.
  • Mandatory Sealed Unboxing Video: To successfully qualify for an exceptional claim, the buyer must record a continuous, unedited, single-take unboxing video that clearly captures the entirely intact, sealed outer shipping label before opening, proceeding directly down to the revealed product defect. Failure to submit this video evidence within 24 hours of delivery completely invalidates the claim and completely indemnifies the company from any transaction dispute.
  • B2B Cargo Transactions: For bulk commercial orders, wholesale distributions, or state-to-state cargo shipments, all sales are final upon container sealing and the issuance of primary dispatch invoices.

4. Data Privacy, Cybersecurity & Breach Indemnification

  • Secure Processing: Shaurya Healthcare Pvt. Ltd. utilizes industry-standard secure socket layers (SSL), end-to-end data encryption, and authorized third-party payment aggregators to handle buyer transactions.
  • Limitation of Cyber Liability: By using this portal, you explicitly acknowledge that no data transmission over the internet can be guaranteed as completely infallible. In the event of an unforeseen third-party malicious cyberattack, unauthorized data breach, server intrusion, or payment gateway vulnerability entirely outside our direct administrative control, Shaurya Healthcare Pvt. Ltd., its directors, and its employees shall be held completely immune from any legal claims, damages, or class-action lawsuits.

5. Jurisdictional & Dispute Resolution Clause

  • Governing Law: This legal disclaimer, operational store policies, and all subsequent commercial transactions shall be governed by, interpreted, and enforced strictly in accordance with the laws of India.
  • Exclusive Jurisdiction: Any legal disputes, mediation filings, statutory consumer complaints, or court proceedings arising out of or in connection with Shaurya Healthcare Pvt. Ltd.’s e-commerce operations shall fall under the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India only.