Last Updated: July 2026

Shaurya Healthcare Pvt. Ltd. (“we,” “us,” or “our”) operates the e-commerce platform and related services (collectively, the “Platform”). This Privacy Policy outlines how we collect, use, disclose, protect, and process your personal information when you visit our website, register a customer account, or purchase unbranded consumer and lifestyle merchandise through our checkout system.

By accessing or using our Platform, you explicitly consent to the collection and data practices described in this policy.

1. Information We Collect

We collect information directly from you, automatically through your device interaction, and via secure third-party processing lines.

A. Customer Registration Data

When you create a user account on our Platform, we collect mandatory operational data required to establish your profile:

  • Identity Information: Full Name, Username, and Account Password (cryptographically hashed and unreadable by our staff).
  • Contact Information: Valid Email Address and Mobile Phone Number.

B. Checkout & Transaction Data

To process, fulfill, and ship generic marketplace items, we collect specific logistical data during checkout:

  • Delivery Logistics: Physical Shipping Address, Billing Address, and Postal/ZIP Code.
  • Corporate/Wholesale Data (For B2B Buyers): Company Name, State-specific Trade details, and GSTIN (Goods and Services Tax Identification Number) where applicable for B2B tax incentives.
  • Payment Metadata: We utilize highly secure, encrypted, third-party payment aggregators. Shaurya Healthcare Pvt. Ltd. does not store, capture, or have access to your raw credit/debit card numbers, CVVs, Net Banking credentials, or UPI PINs. All processing is isolated within tokenized external gateway environments.

C. Automatically Collected Technical Data

When you navigate the Platform, we log standard device parameters for performance monitoring, cybersecurity defense, and search optimizations:

  • IP Address, Browser Type, Operating System, Device Identifier, and Geolocation metadata.
  • Interaction data, including page click-through rates, add-to-cart velocity, and total session duration.

2. How We Use Your Personal Data

We process your information strictly for lawful commercial execution under the following grounds:

  • Contract Fulfillment: To process transactions, verify registrations, issue invoices, manage shipping routes, and coordinate delivery drop-offs.
  • Platform Security: To identify fraudulent transactions, halt brute-force cyberattacks, block network intrusion attempts, and secure account environments.
  • Communication: To dispatch automatic transactional updates (Order Confirmation emails, WhatsApp/SMS dispatch links, and customer support resolutions).
  • Legal Compliance: To maintain precise corporate tax ledgers, comply with mercantile financial auditing, and respond to validated law enforcement directives.

3. Data Protection & Cybersecurity Safeguards

Shaurya Healthcare Pvt. Ltd. deploys rigorous administrative, technical, and physical security measures to guarantee personal data protection:

  • Transport Encryption: The entire Platform operates over an active Secure Socket Layer (SSL) configuration employing 256-bit encryption pipelines, rendering intercepted data unreadable.
  • Access Minimization: Internal data access is restricted strictly to authorized logistics managers and system administrators bound by contractual confidentiality agreements.
  • Breach Indemnification Disclaimer: While we enforce industry-standard perimeter defenses, no electronic transmission over the internet or database hosting can be guaranteed as 100% infallible. By using this portal, you explicitly acknowledge that in the event of an unforeseen zero-day exploit, malicious external cyberattack, or server breach outside our direct administrative control, Shaurya Healthcare Pvt. Ltd., its directors, and its partners are held completely immune from liability.

4. Data Sharing & Third-Party Disclosure

We do not sell, trade, rent, or monetize your personal user profiles to third-party data brokers. Your data is only shared with authorized vendors strictly necessary to execute your order:

  • Logistics & Delivery Carriers: Third-party courier networks receive only your name, phone number, and shipping address to execute parcel drops.
  • Payment Aggregators: Financial data is shared directly with RBI-authorized payment processors via isolated API tokens.
  • Statutory & Legal Requirements: We reserve the right to disclose personal data if required to do so by a court order, government audit, or statutory regulation under Indian jurisdiction.

5. Cookies & Tracking Technologies

Our platform uses cookies and localized web beacons to keep you logged into your customer profile, remember items inside your shopping cart, and evaluate the performance of our advertising assets. You can adjust your browser settings to completely reject cookies, though doing so may disrupt your checkout workflow.

6. User Rights & Data Retention

  • Account Rectification: Users maintain full control to log into their customer profiles at any time to modify, update, or correct their active addresses or contact details.
  • Data Retention Policy: We retain your account registry and transaction metadata only as long as your account remains active or as required by Indian commercial law to satisfy corporate tax records and audit timelines.

7. Governing Law & Dispute Resolution

This Privacy Policy, along with all internal data practices, shall be governed by, interpreted, and enforced strictly in accordance with the laws of India. Any legal disputes, regulatory inquiries, or statutory data claims originating from this policy shall fall under the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India only.

8. Amendments to This Policy

We reserve the right to revise or update this privacy framework at any time to reflect changing e-commerce regulations or internal adjustments. Any updates will be pushed immediately to this page with an updated revision dare obliged to keep for administrative, legal, or security purposes.

Contact Us

For any privacy-related inquiries or to update your distributor profile, please contact our Compliance Officer.